MA
Menna Anwar
Customer Relationship Management Coordinator at Cilantro
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Work Experience
Customer Relationship Management Coordinator
Sep 2024 - Present · 4 months
Customer Service Specialist
Jan 2024 - Sep 2024 · 8 months
Telesales Agent
Feb 2023 - Jan 2024 · 11 months
Company Details
501-1000 Employees
Cilantro is the fastest growing tech-enabled F&B chain in Egypt with a network of 90+ stores that operate all across the country. The company is on a mission to become the #1 F&B operator in the region, and to do this we're looking to build a team of superstar “A” players. Cilantro, a Cairo-born brand established in 2001, has always been a first-mover and a pioneer in the local F&B market. Our aim at Cilantro is to Create Magic Moments every day through Outstanding Hospitality, Delicious products, Best Value, and Great Convenience. We have a culture that rewards results and impact. We are data-informed, we work in teams and we respond fast to market and consumer needs. Our team is agile, results-driven, and passionate about delivering amazing customer experiences. What we stand for: -Great quality at a great price: at Cilantro, we select our ingredients very carefully to ensure consistency and high-quality products at an affordable price to our consumers. Hygiene and safety are our top priorities. -Innovative Products: we offer a wide variety of food and beverage products customized to suit our patrons' needs and preferences. Our product development team is continuously innovating and creating new tailored product lines. -Great Service: Cilantro’s long history and experience in staff training along with serving different customer segments in a variety of sectors put us ahead of our competitors in providing a memorable and exceptional customer experience. -Customer Focused: Our customer is our king! Everything we do and stand for focuses on serving our customers and exceeding their expectations. -Convenience: We work hard to expand our reach and have locations around every corner to remain the neighborhood coffee shop of choice.
Year Founded
1999
Social Media
Linkedin
Industry
Food and Beverage Services
HQ Location
Street 261 34 Cairo, Egypt , EG
Keywords
CoffeeFoodBeveragesTeaand Retail
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