MPI is a Milwaukee-based professional business partner offering B2B sales, customer support, account management, and marketing services that’s outsourced, not offshored. We act as an extension of your team which allows you and the leaders of your organization to focus on what you do best: growing your business. Either over the phone or online, we help businesses drive revenue and create happy customers through strategic and profitable engagements. Outbound Calling Building an inside sales team takes time and money, and there is no guarantee of success. Our specialty services to build your sales pipeline include: • Cold calling • Lead generation • Database building • Lead qualification • Appointment setting • 1:1 email messaging Inbound Customer Support Having a dedicated team to be the first line of defense to answer incoming calls and web activity alleviates stress from small in-house customer service teams. We are experienced in high answer rates and resolving issues over the phone and through email or webchat on behalf of our clients. Marketing Ongoing nurturing is critical to building brand awareness, helps qualify prospects, and keeps your audience engaged. Our Marketing Campaign Automation services, which are a great companion to an outbound calling program include: • Marketing strategy development • Write and distribute blogs, emails, whitepapers, and other written content • Visual graphics to support business objectives We are always looking to add more talent to our team. Make sure you review our job postings on our website: https://www.mpi-impact.com/current-job-openings/