We’re an ambitious team of gamers, geeks, artists, and data science nerds helping to define the future of CX through the applied practical use of generative AI, machine learning, and automation in unique ways. Led by a team of experienced contact center experts, Laivly grew out of the specific needs and challenges of customer care and self-service. Now, the Laivly platform is helping some of the world’s biggest brands improve issues of cost, consistency, and productivity in their contact centers while keeping humans at the heart of customer service.