Encore Exchange™, formerly CCi, is the healthcare industry expert in patient communications and self-pay management. Five decades of success with patient balance and revenue cycle integrations, Encore Exchange leverages a proven ability to drive down bad debt while improving patient relationships. Hospitals provide the best possible clinical experience for their patients. Encore Exchange follows that experience with a patient-friendly financial treatment unmatched in the healthcare industry for its convenience, simplicity, and affordability. U.S-based and 100% employee owned, Encore Exchange demonstrates an uncommon level of commitment to our stakeholders: Employees, our partners, hospitals/providers we serve, and their patients.