Confero is a UK based outsourced call centre business, focussed on delivering high quality inbound, outbound, and digital services to our clients.
Established in 2001 and based in Colindale, North West London, our clients range from fast growing start-ups, Fintechs and SMEs to global brands like Audi, KPMG, Tesco and Unicef. We offer innovative, cost effective contact centre solutions in both the B2B and B2C sectors, with live agent inbound and outbound services forming our core offering:
INBOUND services include customer services, online retail support, order lines, helplines, product recalls and crisis management.
OUTBOUND services include telemarketing, surveys, lead generation, database cleansing and appointment setting.
AUTOMATED services include IVR and Telecoms.
Confero is FCA Authorised and has clients across multiple sectors including financial services, online retail, automotive, travel & crisis management - see our website at www.confero.co.uk or call us now on 0800 988 9987.
*** Fastest Growing Contact Centre In Britain *** Marketing magazine, Haymarket
Industry
Outsourcing and Offshoring Consulting, Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism, Landscape designers, Agriculture and forestry, Agriculture & Food
HQ Location
333 Edgware Road
London, England, GB
Keywords
Inbound Customer Contact ManagementOutbound TelemarketingCustomer ServicesOverflow & Out of Hours Call HandlingHelplinesCredit Card Order LinesCrisis Management including Product RecallBureau (Shared Desk) ServicesDedicated Call Centre ServicesEmail Response