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Matthew Lee
Senior Solutions Architect at Supportlogic
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Work Experience
Aug 2021 - Present · 3 years and 4 months
Senior Solutions Architect
Aug 2023 - Present · 1 years and 4 months
Solutions Architect
Aug 2021 - Aug 2023 · 2 years
Principal Consultant
Jan 2019 - Aug 2021 · 2 years and 7 months
Company Details
51-200 Employees
SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses predictive and generative AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping global enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience. To learn more, visit supportlogic.com.
Year Founded
2016
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
San Jose, California 95128, US
Keywords
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