Connecting individuals, families, communities, businesses and regions to rebuild and recover after a disaster. This page is not monitored 24/7 – call Triple Zero (000) for emergencies. At Emergency Recovery Victoria (ERV), our staff have unique and wide-ranging capabilities to successfully lead the planning and coordination of the government’s recovery efforts. We believe individuals, communities and regions are stronger and more resilient through community-led recovery. Our values underpin our inclusive and collaborative culture where our people can be at their best – feeling safe, happy and well. Our staff are purpose-driven and values-based leaders who partner in community, ensuring people feel listened to and comfortable seeking support in their recovery.