MC
Matthew Calabresi
Customer Success Manager at Zammo.Ai
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Work Experience
Customer Success Manager
Jan 2022 - Present · 3 years
Aurigo Software Technologies
Jan 2018 - Nov 2021 · 3 years and 10 months
Senior Proposal Writer
Jun 2019 - Nov 2021 · 2 years and 5 months
Senior Customer Success Executive
Jan 2018 - Jun 2019 · 1 years and 5 months
Company Details
11-50 Employees
Automating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over. Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help. Conversational AI opens up a whole new world for people with disabilities. We are passionate about our platform that makes interacting with enterprises possible for people that have traditionally been limited to a select few accessibility-compliant companies. Enterprise accessibility goals are easily achieved with Zammo. We provide the ability to reach new potential customers and interact with them in a natural and intuitive way. As a remote team, we understand what it takes to collaborate and communicate to drive our product enhancements and market awareness. We are passionate creatives who constantly learn and improve together while celebrating the success of the enterprises with Zammo powering their customer engagements.
Year Founded
2019
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
San Francisco, CA 94111, US
Keywords
voiceskillsctionsArtificial IntelligenceConversational AIGenerativeAIChatbotIVRSaaS
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