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Matt Swartz
Director Of Network Operations at Singlecomm
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Work Experience
Director Of Network Operations
Jul 2015 - Present · 9 years and 5 months
Two Cloud
Owner
2001 - Present · 23 years and 11 months
Company Details
51-200 Employees
Imagine a future where your customer communication flows smoothly, without a hitch, across all channels – that's SingleComm. We're not just another CCaaS provider; we're the game-changer. With us, you're getting the only complete, cloud-native, OmniChannel experience that's designed to be as dynamic and forward-thinking as your business needs. Our platform doesn’t just adapt; it's built from the ground up to be the most customizable and agile system in the industry. And we know that support matters – that's why our best-in-class support team is on standby, guaranteeing a human response within 5 minutes. Don't just take our word for it – experience the difference with SingleComm, where innovation meets unrivaled efficiency. Discover the power of one: the single solution with omnichannel ACD, workforce management tools, customized agent workflows, enriched analytics, and more, created and run by call center professionals. Discover the cloud-native, modular, powerful WebRTC platform that cuts agent training time in half while delivering more one-call resolutions. Make the call to choose SingleComm.
Year Founded
2014
Social Media
LinkedinTwitter
Industry
Software Development
HQ Location
3200 Rockbridge St Richmond, Virginia 23230, US
Keywords
Visual IVRDynamic ScriptingVirtual ACDPredictive or Preview DialingChat & SMSUnified AnalyticsCustomer ExperienceAWSClouOmnichannel
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