When you hire us, you’re hiring a law firm to help you recover emotionally, physically, financially and legally. By addressing all of your post-injury issues, you can focus your efforts on getting back to living your life like you were before this incident happened. Ultimately, you’re hiring us to get money for you and your family as a way to hold the person or business who harmed you accountable for everything you have lost. On that journey, we’re going to make the process the easiest it can be for you by maintaining frequent client contact and proactively addressing the challenges that are sure to come. By anticipating your needs, we will develop the trust necessary for us to ensure you are receiving compensation for everything taken from you. Our brand promise to our client is based on the Stone Cold Guarantee, which means: #1 Guaranteed that we get paid only after you get paid. #2 Guaranteed free consultation - There’s No Obligation, Just Information®. #3 Guaranteed to respond to your call within 24 hours or lunch is on Jason! #4 Guaranteed to guide you through the recovery process. #5 Guaranteed that most cases are NOT referred to other lawyers – we take care of our own, because Massachusetts is our home. #6 Guaranteed to give updates on your case every 2 weeks while you recover from your injuries. #7 Guaranteed to have a face-to-face meeting within 24 hours of your request. #8 Guaranteed to have a representative available 24/7 to speak with you. #9 Guaranteed to have the option to settle or start litigating your case within 6 months of your first settlement offer. #10 Guaranteed to fight hard and well to prevent the insurance companies from taking advantage of you.