Founded in 1984 and with investment from Apax Partners, HAL Knowledge Solutions (HAL KS) is the market-leading provider of Application Portfolio Management solutions that provide the business intelligence to drive IT Governance. HAL KS delivers these solutions directly and in collaboration with global service partners such as IBM and EDS to the most prestigious organisations in the world including HSBC, UBS, Barclays, Banca Intesa, Linea Directa, Alitalia, TNT, Kuehne & Nagle, Telefonica and Renault Nissan. The hidden intelligence about their applications revealed by the HAL solutions has enabled these customers to reduce application support costs by up to 30%, make strategic sourcing decisions and manage both outsourced and in-house teams plus deliver on regulatory compliance requirements. In an ISO Audit in September 2005 the HAL Quality Management System was rated as “Excellent”. This follows many years of dedication to Quality in all company processes commencing with ISO9001: 1994 Quality Certification in 2000, followed by being only the second IT company in Italy to achieve Vision: 2000 (ISO9001: 2000) certification in July 2001. Regular Customer Satisfaction surveys confirm that ‘perceived quality’ is at the same high level proving the direct link between their dedication to quality and added value to their customers.