MA
Mary Ann Chua
Customer Service Representative at [24]7.Ai
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Work Experience
Customer Service Representative
Jan 2007 - Present · 17 years and 11 months
Team Leader
Dec 2003 - Jan 2007 · 3 years and 1 months
Planning Executive
Feb 2002 - Oct 2003 · 1 years and 8 months
Company Details
10000+ Employees
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in San Jose, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.
Year Founded
2000
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
2001 Logic Dr 200 San Jose, California 95124, US
Keywords
Self-serviceOnline Customer JourneysCustomer Service TechnologySmart IVRsVirtual AgentsMachine LearningArtificial IntelligenceCustomer ExperienceCustomer EngagementIntent-Driven Engagement
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