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Marwa Mansour
Service Delivery Director at Gochat247
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Work Experience
Service Delivery Director
Jun 2022 - Present · 2 years and 6 months
Head Of Vendor Operation
Jan 2019 - 2021 · 2 years
Quality Assurance Quality Control Manager
Jan 2018 - Jan 2019 · 1 years
Company Details
501-1000 Employees
We at Go Chat247, we're constantly exploring ways to help you enhance your customer experience through AI. Our new services include streamlining customer service with conversational chatbots, sentiment analysis, process automation, autotagging, and more. All this is to help you save money, effort, and time while enhancing the overall experience. If you're looking to offer your customers a modern, unmatched experience, please don't hesitate to get in touch with us today! During the last 5 years we managed to support many Clients, in 8 different verticals, with YoY growth of 2.5X last 2 years. Our 700 heroes are serving 12 different countries with more than 1 Million transaction/month with 95% Quality. Being the choice of Top Mobile Operator in the World, Top Fintech companies in Egypt, Top 3 startups in Egypt, and Top Food ordering Platform in the Middle East tells something about our work......
Year Founded
2017
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing/Offshoring
HQ Location
294 Street, Nr. 13 Cairo , Maadi 1111, EG
Keywords
Live chat supportCall Center OutsourcingSocial Media Community ManagementContact Center OffshoringBusiness Process Outsourcingaicxconversation AIBOTand Analytic
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