Tellq is multi channel communications platform for customer support & sales via email, live chat & chatbot, phone & sms.
It gives companies a set of tools to handle all incoming and outgoing inquiries from different communication channels. Tellq software focuses on centralising communication with clients by providing best possible personalised experience.
- Multi channel inbox: Instead of jumping between platforms, handle all your tickets in one multi-channel inbox.
- Contact communication history helps you to recognise historical information and give personalised support.
- Notification centre helps you to navigate between tasks and react fast.
- Team collaboration: assigning, tagging & mentions.
- Analytics: get valuable insights from analytics for everyday improvements.
Fully self-service, easy to set up, scale on demand, API for integration.