We are an agency with independent branches in Czech Republic and Slovakia. We implement projects in Czech Republic, Slovakia and the entire CEE region. Mystery shopping is our core business, not just one of many method used for research. During last 17 years we have carried out more than 300.000 mystery visits, working on many various projects in Czech Republic and Slovakia. We will advise you how to leverage the output from mystery shopping to improve the performance of the sales network. We compare project outputs with a competitive benchmark. Competitive Intelligence provides a comprehensive look at marketing activities of the competition. We can disclose differences between products or services of your competitors, and keep you informed about important changes on the marketplace. Specialised project teams work on each monitored industry on a long-term basis. Thanks to high specialisation we are able to detect the most important events on a selected marketplace, we understand products and parameters, and keep our clients advised about them using an early-warning system