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Martin Milroy
Verint Implementation Specialist Lead at Sabio
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Work Experience
Verint Implementation Specialist Lead
Feb 2019 - Present · 5 years and 11 months
It Infrastructure Manager
Dec 2002 - Nov 2010 · 7 years and 11 months
Verint Support Specialist
Nov 2010 - Sep 2015 · 4 years and 10 months
Company Details
501-1000 Employees
We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences. Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with major brands worldwide, including Aegon, AXA Assistance, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil Initial, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica and Transcom Worldwide.
Year Founded
1998
Social Media
LinkedinFacebookTwitter
Industry
IT Services and IT Consulting, Telecommunication switching systems, Electronic equipment. Telecommunications equipment, Electrical, Electronics & Optical, Equipment for television networks, Equipment for digital networks, Equipment for fibre optic networks, Equipment for radio communication networks, Telecommunications services, Consultation
HQ Location
12th Floor, 110 Southwark St. GB,LONDON,London,SE1 0SU
Keywords
contact centre consultancycall centre technologyunified communicationsip telephonyworkforce optimisationworkforce managementcall recordingquality monitoringmulti-channel contactspeech applications
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