Novanor is a software company specialized in government high end solutions. Our digital government services use cloud module technologies which allow organizations to easily manage and custom their needs or learn from each other's experience and data. Find out more about us on our website - http://novanor.com/ From general cloud management platform to drone and AI road technologies we create products and provide services which help governments do real-time operations, behave smarter and increase citizen engagement. One of our major products is the Civi mobile app. Civi is a mobile application that establishes the effective communication between people and institutions - it helps citizens send reports for problems in their cities and get timely resolution. One of Civi’s biggest assets is our well-prepared team of service desk agents and legal professionals. Their mission is to transform all citizen reports into well-formulated and legally bound complaints that are sent to the respective institution. Learn more about Civi here - http://civi.bg/