MH
Mark Harrison
Chair at Tribecx
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Work Experience
Chair
Nov 2017 - Present · 7 years and 1 months
Director
Sep 2017 - Present · 7 years and 3 months
General Manager Customer Excellence
Sep 2013 - Nov 2017 · 4 years and 2 months
Company Details
11-50 Employees
A different approach to customer experience. We’re a customer experience (CX) community of like-minded people. It’s created for CX people, by CX people. We work with companies across the world to get their customer experience working harder. * We’re a tribe of 20+ practitioners from some of the world’s biggest brands. * We’ve combined our knowledge and are ready to support you to deliver results and reduce risk no matter where you are. * We’ll empower you to build your own great CX practices. This is your journey, and you should be in the driving seat. Getting results from day one: Through our integrated transformation platform, you’ll create and build internal customer experience practices to drive your CX transformation. You’ll quickly achieve results working on 90 day sprints, and at the same time building your CX assets and a CX playbook to scale across your organisation. We’ll coach you to: * validate or create the CX strategy and roadmap * rapidly re-design, pilot and test, the first two key improvements to your customers’ experience * roll these proof points into a practical CX playbook that ensures a solid ROI from your customer experience investment * build continuous improvement into your CX programme through the ongoing subscription to our CX transformation platform Join the TribeCX community www.tribecx.com
Year Founded
2015
Social Media
LinkedinFacebookTwitter
Industry
Business Consulting and Services
HQ Location
Regent Street London, GB
Keywords
Customer experienceexperience managementand change management
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