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Mark Grimes
Sales Operations And Marketing Director at Workair
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Work Experience
Sales Operations And Marketing Director
2021 - Present · 3 years and 11 months
Convertibill
Senior Financial Specialist
2019 - 2020 · 1 years
MTIS Ltd / New Technology Insurance
Development Manager
2005 - 2018 · 13 years
Company Details
11-50 Employees
Workair simplify cloud communications for our clients. Workair advise our enterprise, public sector and call centre clients on the optimal cloud communication technology to solve their complex communication challenges. Workair build, deploy and integrate those solutions to our clients exact requirements. Workair use cloud communication technology to optimise customer engagement and improve company productivity. Workair help companies to bring voice into their digital transformation journey to ensure that their customers get the same level of service over whatever channel they choose to engage over. Workair enable customer contact centres to gain a real competitive advantage by bringing enterprise grade features, future proofed infrastructure, agile integrations, advanced reporting and quality management on a SaaS model. The technology that our clients use to run their contact centres will never be an inhibitor to delivering against client requirements. Workair use AI and agile integrations to automate repeat tasks, enable self serve, intelligently route customers and assist agents. Workair enhance customer experience and agent experience using cloud communications technology (UCaaS and CCaaS) and agile integrations into other business applications. Workair integrate unified communications and contact centre solutions into other business applications to enhance and add valus to those solutions.
Year Founded
2016
Social Media
Linkedin
Industry
Telecommunications
HQ Location
Suites 4 to 7 Bracetown Business Park Dublin 15, Dublin D15 YDC1, IE
Keywords
Cloud ServicesUnified CommunicationsTelecommunicationsInformation TechnologyCall Centre Technologyand Contact Centre Solutions
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