MT
Marcus Torres
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Work Experience
N/A
May 2023 - Present · 1 years and 8 months
N/A
Apr 2021 - May 2023 · 2 years and 1 months
N/A
Aug 2016 - Apr 2017 · 8 months
Company Details
51-200 Employees
Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Our AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. We specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. Our primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. At Zingtree, our company values are Action, People, Expertise, Transparency, and Ownership. Our culture drives us to innovate and deliver exceptional solutions for our customers.
Year Founded
2020
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
Palo Alto, CA 94306, US
Keywords
CX Automation PlatformArtificial IntelligenceGenerative AICX FlowsCX AnswersCX ActionsCX InsightsBusiness Process AutomatioCustomer SupportCall Centers
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