MP
Marcela Pineda
Global Learning Shared Services Director at Telus International Central America
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Work Experience
Global Learning Shared Services Director
Sep 2015 - Present · 9 years and 3 months
Senior Learning Services Manager - Kb And Lms And E-Learning Expert
Jul 2011 - Present · 13 years and 5 months
Learning And Development Manager
Apr 2010 - Apr 2012 · 2 years
Company Details
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Learn more about us: www.telusinternational-ca.com
Year Founded
1995
Social Media
Linkedin
Industry
Telecommunications
HQ Location
Vancouver, CA
Keywords
Call CenterContact CenterBusiness Process OutsourcingBPOCustomer ServiceTechnical SupportSalesCustomer CareCustomer ExperienceInformation Technology Outsourcing
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