PCMS Group is one of the world's leading providers of retail unified commerce software, managed services & outsourcing which includes integrated loss prevention, consultancy and contact centre services, all supported by PCMS’s Global 24hr x 365day Service Desk. Having its head office in Coventry and and Americas office in Cincinnati (USA), PCMS works closely with a global network of approved partners, offering a wealth of experience, expertise and infrastructure, enabling retailers across the supply chain to realise their business IT capabilities and achieve their strategic objectives.