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Malee Lalani
Senior Customer Agent at Vertexone
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Work Experience
Senior Customer Agent
Jun 2008 - Present · 16 years and 6 months
acttech learning centres
Owner
2004 - 2008 · 4 years
Business Systems Analyst
2002 - 2003 · 1 years
Company Details
201-500 Employees
VertexOne is the leading provider of cloud-based SaaS software powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 450 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
Year Founded
1996
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
Dallas, TX 75201, US
Keywords
reduce cost-to-serve and increase profitability.SAP SupportBusiness Aligned SLAsCloud CISAdvanced AnalyticsMobile Workforce ManagementCISUtility TechnologyMWMBanner Support
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