The National Performance Advisory Group (NPAG) is an NHS organisation that exists to bring about continuous improvement in the performance, quality, fitness-for-purpose and value for money of the NHS. Each year we help some 600 NHS managers, who in turn contribute to national NHS improvements through NPAG’s forums.
Forums we facilitate are Shared Networks, Best Value Groups and Benchmarking Clubs. Each group enables peers to meet, network, critically compare and review NHS services to achieve continuous improvement. Current groups:
Car Parking & Travel Planning
Decontamination
Clinical Engineering
Estates
Facilities
Health, Safety & Risk Management
Health Visiting & School Health Services
IT and Connectivity
Nursing and Temporary Staffing
Operating Theatres
Project & Programme Management
Resilience
Sustainability
Telecoms
Transport & Logistics
Waste Management
NPAG is a hub for NHS benchmarking studies. Benchmarking is conducted in compliance with the internationally recognised ’Benchmarking Code of Conduct’. To enable managers to solve problems, share documents and request advice at any time, the NPAGNetwork provides an online information exchange with access to 600 peer contacts.
We create bespoke training workshops and conferences on subjects from Clinical Engineering to Occupational Health and Customer Care. Our comprehensive event management service is provided to public and private sector clients, for conferences, workshops and events.
Our management consultancy services provide a wealth of NHS, public sector and commercial expertise, as well as access to the views of frontline NHS managers through NPAG Best Value Groups.
Unusually for a national NHS organisation, NPAG is a self-financing trading division of a regional NHS body, the East of England Ambulance Service NHS Trust. This structure reflects our historical origins, and as NPAG’s host, the Trust ensures sound governance.
Industry
Hospitals and Health Care, Business development consultants, Services to businesses, Business Services
HQ Location
Orchards
Hospital Approach
Broomfield, Chelmsford, Essex CM1 7WS, GB
Keywords
NHS service improvementsManagement consultancyNHS benchmarkingTrainingEvent managementand Membership forum