Pickering and Ferens Homes is a registered charity, social landlord and a member of the Almshouse Association. With over 1,400 properties, PFH is the largest locally based independent housing association for older people operational exclusively within Hull and East Yorkshire. In line with our charitable objectives, we provide accommodation and services predominantly for residents aged over 60 years old with a particular social value emphasis on health and wellbeing in later life. Delivering Value for Money (VFM) is an integral part of PFH’s corporate values; we strive to run an efficient and effective organisation whilst providing value for money services to our customers. We aim to make the best use of the resources available for the provision of homes and services, whilst achieving quality standards agreed with our customers. We challenge ourselves to ensure the best use of our resources by first understanding the benefits and measuring them, thus enabling us to realise those benefits over the lifetime of the investment or project. We monitor our performance really carefully to make sure that our services are working well for our residents. Every year we use this information to produce an Annual Report especially for our tenants, which you can view one the "About Us" section of our website.