LA
Luca Apruzzo
Ceo&Founder at Conversation
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Work Experience
Ceo&Founder
2016 - Present · 8 years and 11 months
Ceo&Founder
2013 - Present · 11 years and 11 months
FairConnect SA
Mobile Product Owner (Consultant)
2017 - Present · 7 years and 11 months
Company Details
2-10 Employees
Conversation, Inc. provides an Enterprise Conversational Commerce Platform for great enterprise custom project, based on Natural Language Processing and Machine Learning. We build Virtual Assistants, also named Ai-Bots, Personal Assistant or more commonly ChatBots. Conversation is customized around your Business Model to provide you a complete and fully fitted solution. Our approach is business consulting oriented, helping to design the proper solution based on this new technologies. Conversation is composed by: • Chat server • iOS and Android native applications • Customer Care panel • BOT Manager panel • NLU/NLP platform Conversation is connectable to: • Proprietary Apps & WebSite • Facebook Messenger, Telegram, Skype,.. • Amazon Echo, Google Home, Cortana, Siri,.. • And more Conversation power your interactions through the integration with: • CRM • Marketing automation softwares • E-commerce • Any other third-party application Every industry needs its own conversations: • Retails: e-commerce or in-store assistance, product finder, pre-post selling support, up-cross selling, easy payment, faq responder, return management, shipping issues, buying suggestion, custom-profiled suggestion, preferences management, customer care 24/7,.. • Healthcare: appointments management, compliance maintenance, health monitoring, memory assistance, first AID support,.. • Banking: user account information, easy money transfer, easy payment, appointment management, payment reminder,.. • Financial: custom insights and alerting, information retrieval,.. • Insurance: guided forms compilation, faq responder, 24/7 support,.. • Tourism: time information, tickets buying and management, place suggestion, restaurant and hotel reservation, bike and car sharing,.. • Real estate: house finder, new occasion alerting, selling announcement,.. • Public utility: user account information, easy payment, consumption values monitoring, payment reminder, upselling,..
Year Founded
2016
Social Media
Linkedin
Industry
IT Services and IT Consulting
HQ Location
Carrer Diputacio, 75 Barcelona, Barcelona 08015, ES
Keywords
Conversational CommerceBOTArtificial IntelligenceMachine LearningData ScienceNLPand NLU
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