Our experience tells us that the top 7 challenges our customers have are: 1. Secure regular, predictable and ideally recurring revenue to avoid boom/bust cycles 2. Keep the sales pipeline filled with qualified prospects 3. Find, develop and keep the right people in the right jobs 4. Keep staff fully productive and engaged in revenue generating activities 5. Reduce the effort in report generation and the management of huge volumes of data 6. Implement robust information transfer protocols to replace error-prone manual systems 7. Keep the business agile and responsive to market changes as it continues to grow Network Overdrive has developed a new framework to enable the measurement of increased profitability as a direct result of IT investment, directly addressing the Top 7 Key challenges faced by business. For every $1 you invest in IT, it is possible to deliver and demonstrate a direct link to revenue generation and cost reduction outcomes. By both increasing revenue and reducing costs, increased profit is a given. Without the right approach, attempting to do so can easily drown a good management team in a sea of complexity. Where do we start? How do we prioritise necessary actions? How do we decide what investment will make the biggest difference? Hidden value is almost certainly present in critical areas of your business and the right IT, optimised strategically and aligned with your business planning, will help you uncover and deliver that value to your customers and your shareholders. Over the past 16 years in business, our customers in professional services and consulting have demanded something better. We share with you here an overview of the unique approach we have developed to meet that demand.