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Lisa Gilmartin
Director Of Insights And Intelligence at Covalen
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Work Experience
Sep 2017 - Present · 7 years and 3 months
Director Of Insights And Intelligence
May 2022 - Present · 2 years and 7 months
Client Services Director
Sep 2017 - Jul 2020 · 2 years and 10 months
Global Director Of Business Improvement
Sep 2010 - Feb 2018 · 7 years and 5 months
Company Details
1001-5000 Employees
For more than 25 years, Covalen is a trusted partner, delivering agile outsourcing solutions (BPO) across our client portfolio which includes Fortune 500 companies. Our long-term client relationships extend to several industries and sectors from technology, trust and safety, gaming, and utilities, to financial services. With 2,500 people, we are proud of our diverse culture of more than 90 nationalities. Collectively, our employees speak 55+ languages enabling us to deliver global, multilingual client services. We offer multilingual delivery across these areas and more… • Customer Experience - sales, technical support, customer support. • Operations - back office, client onboarding, contract management. • Trust & Safety - content moderation, community operations, quality / policy. Please contact us to learn more about our client solutions.
Year Founded
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Social Media
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Industry
Outsourcing and Offshoring Consulting
HQ Location
One Haddington Buildings, Haddington Road, Dublin 4, Leinster D04 X4C9, IE
Keywords
BPO and CX & Process Optimisatio
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