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Linda Thibault
Director Of Speech And Nlu at Waterfield Tech
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Work Experience
Director Of Speech And Nlu
Jan 2023 - Present · 1 years and 11 months
Lead Conversational Experience Designer
Mar 2013 - Jan 2023 · 9 years and 10 months
Manager, Nlp Research
Jul 2012 - Mar 2013 · 8 months
Company Details
501-1000 Employees
Waterfield Tech transforms experiences for organizations worldwide. Operating across six continents, our employees leverage a consultative, client-centric approach to design, build, and manage scalable, omnichannel and AI-enabled business solutions. Our breakthrough innovations in contact center technology, applied artificial intelligence (AAI), workforce engagement, and secure digital infrastructure reduce business costs, improve customer satisfaction, and help customers deploy a smarter utilization of the human workforce.
Year Founded
1984
Social Media
LinkedinTwitter
Industry
Information Technology & Services
HQ Location
1050 Winter Street Suite 1000 Waltham, MA 02451, US
Keywords
Voice SolutionsContact CenterGenesys SoftwareAvaya SoftwareWorkforce OptimizatioCustomer Engagement SolutionsAlvaria SoftwareCall CenterConversational AIManaged Services
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