We're the governmental agency that manages all materials discarded within Palm Beach County. We provide collection through contracted haulers in unincorporated Palm Beach County. We create energy, commodities and fertilizer pellets from the waste we receive. The Solid Waste Authority of Palm Beach County was established in 1975 by the Florida State Legislature under the Palm Beach County Solid Waste Act, Chapter 2001-331. Its purpose was to establish a governmental agency responsible for providing an economical and environmentally conscious integrated solid waste management system for Palm Beach County, Florida. With approximately 400 employees, the SWA provides solid waste disposal and recycling services and programs to the county's 1.5 million residents and businesses. The SWA is a Dependent Special District governed by the seven elected County Commissioners of Palm Beach County, Florida. It is the policy of the Solid Waste Authority of Palm Beach County not to resolve customer complaints or respond to inquiries on social media. We take customer service seriously and aim to provide stellar service. If you have a collection-related issue in unincorporated Palm Beach County, please contact our Customer Service team at 561-697-2700 or contactcis@swa.org to ensure proper resolution in a timely manner.