The Australian Energy Market Commission (AEMC) provides advice to governments on energy market development and is the rule maker for Australian electricity and gas markets. We take a long-term view of what needs to be done to assure consumers of reliable, secure, electricity and gas services at the best price. The National Electricity Rules, National Gas Rules and Retail Energy Rules impact on how market participants can operate in the competitive wholesale generation and retail sectors; provide specific rights for consumers to whom energy is sold or supplied; and also govern the economic regulation of electricity transmission and distribution services – the ‘poles and wires’ – and gas pipelines. Stakeholder concerns are at the heart of our work. Our stakeholders help shape our thinking and provide valuable input to our rule making and advice to governments.