The sole mission of Mitsubishi Electric Automation Americas, is to support the factory automation needs of North and Latin American customers with combined sales, marketing, service, engineering and manufacturing resources. This focused approach is being completed through a facility located in Vernon Hills, IL where all aspects of automation support can be maintained, including manufacturing, engineering, training, customer service, repair, sales and warehousing functions. Customers of Mitsubishi Electric products can be assured of corporate customer support, as well as training at customer sites and other locations around the country, customer service representatives and technical support staff to provide troubleshooting and order processing services; easy-to-understand documentation and a library of support material to provide answers to questions, and repair service with rapid turnaround using custom, company parts. Solutions are what Mitsubishi Electric takes seriously, no matter how difficult the job.