Call Recording & Call Accounting are an integral part of many businesses across various industries. Trisys Inc. appreciates the importance of this service, which is why we have focused on bringing you effective & affordable solutions since 1984. We provide these solutions to a large variety of clients & understand the value of bringing you the latest technology to help enhance your business.
For most businesses, telephone calls represent a major operating expense that is difficult to manage without increased visibility. Call monitoring provides the insight you need to guard against lost productivity, lost revenue, & high telephone costs. Not only can you keep an eye on non-business related calls, you can also identify areas for additional training & improvement. In addition, you can use our quantitative Call Accounting tools to set performance goals (time spent on a call, number of calls per day, etc.) as well as identify high & low performers. Call monitoring brings transparency into your business, allowing you endless possibilities for assessing & improving the way you operate.
We are ready to suggest the best options for your needs & show you how our services can help you address compliance, call center performance, security, & remote workforce supervision. We provide the tools you need to improve customer service, employee productivity, & positively impact your organization’s bottom line.
We are in school systems & leading universities, insurance & banking, hospitals & government agencies, hotels & assisted living facilities, non-profits & retail, & many more. We want you to join our growing list of satisfied clients. You can be confident that we offer easy-to-use products & unparalleled customer support.
We offer turnkey solutions & multisite capabilities for SMB to enterprise organizations. Plus we are compatible with every telephony configuration available (SIP, IP, TDM, T1/PRI, POTS).
Industry
Software Development, Call Accounting Software, Software, Other, Human Resources Software, Electronic Data Interchange (EDI) Software, Call Center Management Software, CAD Piping Software
HQ Location
187 Columbia Tpke
Suite 484
Florham Park, New Jersey 07932, US
Keywords
Computer SoftwareTelecommunicationsCall RecordingCall AccountingVoice DocumentationTelecom Expense ManagementTelemanagementRemote Workforce SupervisionProductivity Managementand Call Center Software