LD
Leanne Dol
Customer Excellence Specialist at Nestlé Nespresso Sa
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Work Experience
2021 - Present · 3 years and 11 months
Customer Excellence Specialist
2022 - Present · 2 years and 11 months
Crc Coffee Specialist
2021 - 2021
Customer Service Agent - Rituals
2020 - 2021 · 1 years
Company Details
5001-10000 Employees
Coffee is at the heart of everything we do, and consumer satisfaction is why we do it. Our story started with one simple idea: everyone should be able to make the perfect cup of coffee at home. Something we still believe today, which is why we think delivering the highest quality coffee, sip after sip, is so important. To achieve this, we continuously strive for innovation. Our coffee experts look for the world’s most exclusive coffees, and create new and exciting blends through a very strict coffee selection process. We create exceptional coffee experiences by continuously reinventing our coffee system, and the way coffee lovers can enjoy our coffee, transforming coffee culture on a global scale. We are committed to making a positive impact. We source our coffee from unique regions, working in partnership with over 110 000 farmers through our Nespresso AAA Sustainable Quality™ program around the world. We help them achieve high certification standards – for example in water management, biodiversity and fair worker treatment – through our long-term partners Rainforest Alliance and Fairtrade international. At Nespresso, we offer personalized services to our Club Members: from delivery and repair to customer care and recycling systems. We are in direct contact with coffee lovers through our e-commerce platform, boutiques and social media, allowing us to anticipate and cater to their every need. We also provide a full range of machines and coffees to meet the specific needs of the world’s most foremost hotels, restaurants and business customers. Our business Solutions enable your company to offer the perfect cup of coffee to your employees, clients and customers, every time. Nespresso is not just coffee. It’s a genuine experience that combines perfection and pleasure, simplicity and aesthetics. Learn more, visit http://www.nestle-nespresso.com/
Year Founded
1986
Social Media
LinkedinFacebookTwitter
Industry
Food and Beverage Services, Food Manufacturing, Manufacturing Sector, Kaffee und Kaffee-Ersatz, Nahrungsmittel, Landwirtschaft & Nahrungsmittel, Kaffee, verpackt, Kaffee, gemahlen, Agricultural and plantation raw materials and products (wholesale), General traders, department and retail stores
HQ Location
Avenue de Rhodanie 40 Lausanne, CH 1007, CH
Keywords
coffeebeveragesustainabilityfarmingFMCGPremium goodsfood & beveragesmall appliancesrecyling
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