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Lavinia Loredana
Customer Service Representative at Cpm International Contact Centre
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Work Experience
Customer Service Representative
Dec 2018 - Present · 6 years
Team Administrator
Dec 2017 - Nov 2018 · 11 months
Consular Officer
Jun 2017 - Dec 2017 · 6 months
Company Details
We are CPM! CPM International Contact Centre is an award-winning provider of omnichannel customer experience and sales solutions. We are part of CPM Group and a member of the Omnicom Network of Companies. Our vision is to be the premier contact centre provider of choice for our clients and employees alike. We offer boutique and bespoke solutions to our amazing client partners through high skill, customer intimate Customer Experience (CX) and Sales teams; harnessing the power of digital capabilities and human contact in everything we do. We have a number of EMEA hubs including Barcelona, Spain and Bratislava, Slovakia and multiple contact centres in the United Kingdom supporting the UK & Ireland markets. Our 2500 international and diverse employee base provide 24-7 global coverage in 26+ languages via phone, email, social, chat and self-serve channels for some of the world’s most well-known and disruptive brands including: ViaVan, Harley-Davidson, Travelodge, Diageo, Church & Dwight, New Balance and General Mills. The success of our business lies with our people and the culture we have embraced together around our DNA: We Care, We're Curious, We Achieve Together - We are People Peope. Our people’s talent, passion and tenacity enable us to deliver on our promise of CX excellence and customer satisfaction with every engagement – whether that be Customer Experience, Technical Support or Lead Generation & Sales activities. Come join our family! #LifeatCPM Sales Enquiries: cpmbcnnewbusiness@cpm-int.com Talent Enquiries: cpmiccrecruitment@cpm-int.com
Year Founded
2004
Social Media
Linkedin
Industry
Outsourcing and Offshoring Consulting
HQ Location
Carrer Felip II, 108 Barcelona, Barcelona 08027, ES
Keywords
SalesCustomer CareCustomer Satisfaction Index (CSI)Telephone Account ManagementOnline Community ManagementMystery ShoppingLead GenerationExceptional Customer ExperiencesCustomer ExperienceCX
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Contact Details
  • Email AddressL**@cpm-int.com
    Reveal Email
  • Phone Number(xxx)xxx-xxxx
    Reveal Phone

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