LF
Laurence Furcy
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Work Experience
Owner
Nov 2009 - Present · 15 years and 1 months
ab tag
Owner
Oct 2002 - Nov 2009 · 7 years and 1 months
Company Details
ForeSee pioneered customer experience intelligence in 2001 and has become a recognized leader in Voice of Customer (VOC) solutions. The award-winning ForeSee CX Suite helps more than 2,000 companies worldwide — in retail, government, financial services, utilities, healthcare, and other industries — transform their VOC programs into a strategic business discipline that delivers economic impact. Only ForeSee offers a rigorous approach to customer experience measurement, access to an unmatched 200 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements. ForeSee is headquartered in Ann Arbor, MI and has offices in New York; Washington, DC; St. Louis; Cleveland; San Francisco; Vancouver; and London. For more information, visit www.foresee.com.
Year Founded
2001
Social Media
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Industry
IT Services and IT Consulting
HQ Location
2373 Oak Valley Dr Suite 200 Ann Arbor, Michigan 48103, US
Keywords
customer experience analyticsomnichannel experience metricsvoice of customer measurementmulti-channel experience metricswebsite experience measurementmobile experience measurementcontact center experience measurementstore experience measurementjourney mappingcustomer journey
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