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Lauren Palmer
Director Of Customer Operations at Inshur
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Work Experience
2020 - Present · 4 years and 11 months
Director Of Customer Operations
2023 - Present · 1 years and 11 months
Head Of Customer Operations
2022 - 2023 · 1 years
Head Of Customer Support
2020 - 2022 · 2 years
Company Details
51-200 Employees
Insuring the drivers that power the global economy. INSHUR is at the forefront of urban mobility and one of the fastest growing and commercially proven Insurtech companies in the new insurance landscape. Founded in 2016 and fuelled by a change is consumer behavior, we have built a next-generation, data-led insurance platform, designed to power and protect the new economy players in mobility, delivery and transportation. INSHUR provides fully digital auto insurance for taxi, TLC, ride-share, private fleet and private hire drivers, as well as other globally recognised partners. These new companies require smart, data-driven and flexible insurance protection at every turn - and we can offer it to them. INSHUR provides data-led and seamless protection for some of the world’s most progressive businesses. Our technology platform sets a new benchmark for the design, development and distribution of insurance products. Tens of thousands of drivers in New York, the UK and the Netherlands have tried INSHUR. A data-driven, API modular architecture enables rapid configuration. From front-end distribution, to pricing, to policy administration, all can be set up in a matter of hours. Operating as an MGA (managing general agent) in the Insurtech space, INSHUR is somewhere between a broker and insurance carrier. This allows us flexibility to price, underwrite and manage customers’ insurance policies without worrying about balance sheet risk. In 2020, we took a step further by bringing claims in-house, taking on claims administration authority in the US, which also allows us to settle and adjust our customers’ claims in a digital, fair and friendly way. Since 2022, we also manage claims in-house in the UK. We completed our B1 funding as well as the acquisition of American Business Insurance in 2023, which expands our coverage to 50 US states. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future 🚀
Year Founded
2016
Social Media
LinkedinFacebookTwitter
Industry
Insurance
HQ Location
315 W36th Street New York, New York 10018, US
Keywords
InsuranceFinTechInsurtechmobilestartup
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