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Laurelyn Simons

Customer Success Analyst at Parature
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About Laurelyn Simons

Laurelyn Simons is Customer Success Analyst of Parature based in 12012 Sunset Hills Road #100 Reston, VA 20190, US. Previously worked at Parature as a Customer Success Analyst. Parature is a Software, Customer Relationship Management (CRM) Software company in 12012 Sunset Hills Road #100 Reston, VA 20190, US with 10 employees.

Laurelyn Simons has 25 years of professional experience, with an average of 5 years per position throughout their career. Their recent employment history shows 0 changes in the past 3 years, with high job stability. they do not have Fortune 500 company experience.

Laurelyn Simons have a experience in top university. Laurelyn Simons holds a master of arts in teaching,masters degree from university of pittsburgh, with 25 years since graduation. Their career does not include experience at a global enterprise, with a base location in corning, new york, united states, us.

Laurelyn Simons Social
Laurelyn Simons Work
Laurelyn Simons have been working for 25 years. Currently Laurelyn Simons is the Customer Success Analyst @Parature, with experience in Administrative Assistant, Horton Center On Pine Mountain @new hampshire conference united church of christ
Customer Success Analyst
Jun 2006 - Feb 2015 · 8 years and 8 months
new hampshire conference united church of christ
Administrative Assistant, Horton Center On Pine Mountain
Jun 2002 - Aug 2006 · 4 years and 2 months
French and Spanish Teacher
Aug 2001 - Jun 2006 · 4 years and 10 months
About Laurelyn Simons's Current Company
51-200 Employees

Parature is founded in 2000, operates from its headquarter in 12012 Sunset Hills Road #100 Reston, VA 20190, US. The company operates in the Software, Customer Relationship Management (CRM) Software sector.

Parature specializes in Customer service software development, Cloud software development, Knowledge base management, Self-service portal creation, Support ticketing systems, Mobile customer care solutions, Social customer support, Chat integration, Proactive sales engagement, and offers services including Cloud-based customer service software, Extendable knowledge base, and Self-service portals.

Year Founded
2000
Social Media
LinkedinFacebookTwitter
Primary Industry
Software, Customer Relationship Management (CRM) Software
HQ Location
12012 Sunset Hills Road #100 Reston, VA 20190, US
Expertise
Customer service software developmentCloud software developmentKnowledge base managementSelf-service portal creationSupport ticketing systemsMobile customer care solutionsSocial customer supportChat integrationProactive sales engagement
Solutions
Cloud-based customer service softwareExtendable knowledge baseSelf-service portalsSupport ticketingMobile customer careSocial customer supportChat for customer serviceProactive sales engagement
Keywords
On-Demand Customer ServiceHelp Desk SoftwareCloud-based CRMSocial CRMMulti-channel CRMCRM Software for GovernmentCustomer Service Software - Higher EdCustomer Service Software - GamingCustomer Service on FacebookSaaS Customer Service Software
Discover More About Cleveland Clinic
Laurelyn Simons Education

Laurelyn Simons completed at university of pittsburgh (2000 - 2001) , at indiana university bloomington (1996 - 2000) , etc

university of pittsburgh
teaching,french
2000 - 2001
indiana university bloomington
spanish studies,french studies
1996 - 2000
Laurelyn Simons Skills
Team and Leadership
organization skills
Customer Relations and Sales
customer service, social media
Technology and Engineering
research, microsoft office, microsoft excel, microsoft word, powerpoint
Other
google docs, language teaching

Laurelyn Simons Email & Phone number

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  • Email AddressL**@microsoft.comPersonal Email
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  • Phone Number(xxx)xxx-xxxxPersonal Phone
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