Companies who want to improve first-time fix rates and lower overall service costs turn to Infomill for help.
Infomill processes complex content and then deploys it as mobile software to service teams. Our AnswersAnywhere Knowledge-as-a-Service is a unique combination of people, process and technology that gives service teams the edge in sectors such as manufacturing, medical, aerospace and defense, and materials handling. With over 50,000 users worldwide, AnswersAnywhere allows service companies to be more accurate, efficient and deliver first class customer service while on site.
Award-winning PartsArena Pro, built on the AnswersAnywhere platform, is recognised as the leading source of online and mobile technical information in the UK heating industry.
Wherever service teams need essential technical information, they can access it instantly and intuitively thanks to Infomill. We process the data, then deploy it to devices. This is supplied either to our own applications or to third-party systems. Content is available online or offline, 24/7. Available formats include apps for iOS, Android, Windows and Windows Mobile, plus web UI via a browser.
Industry
IT Services and IT Consulting, Computer Stores, Hardware, Computers & IT
HQ Location
Pentagon House
Sir Frank Whittle Road
Derby, Derbyshire DE21 4XA, GB
Keywords
Mobile software services for field techniciansProvision of technical and parts data via web servicesConversion of technical data into interactive electronic documentsand Creation of mobile apps for engineers