Whenever people need advice, we’re here We provide free, confidential and impartial advice, and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problems they face. People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may have been asked to give evidence in court, or been misled by a dodgy ad. You may be facing a crisis, or just considering your options. It doesn’t matter who you are, or what your situation is. Citizens Advice will always give you free, confidential and impartial advice. We value diversity, promote equality and challenge discrimination wherever we see it. We aim to be sustainable, efficient and effective in everything that we do.