Charlotte Family Housing (CFH)’s mission is to empower working families experiencing homelessness to achieve long-term self-sufficiency through three integrated services: Housing, Trauma-Informed Counseling and Empowerment Tools. Most of our families are employed in service-economy jobs such as bank tellers, call center reps, bus drivers, healthcare workers, and even teachers. They are moms who want to get ahead, but are stuck in a paycheck-to-paycheck cycle. Families partner with a support team of masters-level social workers and housing coordinators. CFH uses empowerment tools like matched savings and workshops that address areas such as financial literacy, career building, parenting skills, self-care and home-ownership. CFH fosters deep relationships with our families--holding them accountable to achieving goals, and rewarding progress long the way. Once a family leaves the program, CFH's goal is that they have a level of income, financial confidence, and a healthy support system that will allow them to maintain stable housing moving forward. CFH is proud that it keeps in touch with families for 2 years after leaving the program. 98% of families surveyed (at a client contact rate of 88%) are still stably housed 2 years later and 52 have purchased homes of their own.