LJ
Lakiesha Jones
Substance Use Navigator at Rely Health
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Work Experience
Substance Use Navigator
Sep 2022 - Present · 2 years and 3 months
Substance Use Supervisor
Jul 2019 - Nov 2020 · 1 years and 4 months
Supervising Counselor
Jul 2018 - Jul 2019 · 1 years
Company Details
51-200 Employees
Rely Health provides you with the infrastructure to design and deploy EHR-Integrated Care Navigation program(s) within 4 weeks for any hospital or health plan use-case. We recruit, train, and staff local Patient Care Navigators that can serve and in-person or remote liaisons to drive patient care. A technology suite is used to design modern digital pathways for your health system / health plan. Patients or members never have to download an app or set a password; all engagement is delivered through modern native channels (SMS-Text, Email, Phone Call). Patient Care Navigators have access to a Patient Relationship Manager (proprietary software) that seamlessly integrates with any EHR to drive digital journeys, manage task queues, and facilitate follow-up actions such as automated appointment reminders. Our Care Navigation programs have helped health systems / health plans fill in quality-based gaps (i.e., 53% decrease in ER visits for high utilizers), and drive better acquisition, retention, and satisfaction metrics (i.e., 60% conversion of patients with no PCP to an in-network PCP) amongst their populations.
Year Founded
2023
Social Media
Linkedin
Industry
Hospitals and Health Care
HQ Location
San Francisco, Bay Area, US
Keywords
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