KT
Kyle Trenthem
Enterprise Customer Success Manager at Waitwhile
View Kyle's Contact Info for Free. Sign Up and Get 50 Free Contacts Per Month.Get Started for Free
Work Experience
Enterprise Customer Success Manager
May 2022 - Present · 2 years and 8 months
Apr 2015 - May 2022 · 7 years and 1 months
Sr Customer Success Manager
Apr 2019 - May 2022 · 3 years and 1 months
Customer Success Manager
Apr 2015 - Apr 2019 · 4 years
Company Details
11-50 Employees
We’ve helped companies like Best Buy, Louis Vuitton, IKEA, and many others make waiting in line a thing of the past. With Waitwhile, businesses have saved 200 million customers more than 10,000 years of waiting in line… and counting. Waitwhile It lets customers line up virtually using their phone and get notified via text message when it’s their turn. It solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Waitwhile provides the world's most intelligent queue management system. It’s used by thousands of businesses across 100+ countries, including restaurants, barbershops, salons, universities, hospitals, any many others. Any business managing guest queues see big improvements in yield and customer satisfaction from using Waitwhile over paper waitlists, expensive coasters/pagers or other offline tools, which are still the norm for over 90M SMBs. Waitwhile lets hosts add and manage guests in your a customizable waitlist queue and keep guests informed via SMS and email. Guests can follow the wait in real-time and are notified automatically based on predicted wait when its time to return. Guests and hosts can communicate via two-way email and texting and Waitwhile uses natural language processing to inform hosts of expected delays and cancellations. Waitwhile uses predictive analytics to estimate wait times (up to 30% more effective than humans). Businesses get actionable insights about yield and no-show patterns, quote time efficiency and recommendations for staffing (e.g. by busy hours and days). They also get a CRM solution to identify loyal customers and target them with promotions. Waitwhile is located out of San Francisco and trusted by brands like Mercedes-Benz, Louis Vuitton, Balenciaga, LinkedIn, Tribeca Film Festival, Ubisoft, Nokia, State of Colorado, Midstate Hospital, Nevada State College and Texas University.
Year Founded
2017
Social Media
LinkedinFacebookTwitter
Industry
IT Services and IT Consulting
HQ Location
548 Market St San Francisco, California 94104, US
Keywords
waitlist managementcustomer analyticsguest schedulingreservationswaitlisting servicesbusiness inshightsSMS notificationsrealtime alerts
Discover More About Cleveland Clinic

Find verified contacts of Kyle Trenthem in seconds from 700M people profiles. Start now!

No Credit Card Needed. By signing up, you understand and agree to Futern's Terms and Policy.