KK
Konrad Kunze
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Work Experience
Product Manager
Apr 2014 - Sep 2016 · 2 years and 5 months
fusionplay
Lead Game Designer
Jan 2014 - Present · 11 years
Manager Speech Analytics
Apr 2011 - Mar 2014 · 2 years and 11 months
Company Details
1001-5000 Employees
Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a leading global provider of contact center software, services, and video solutions, serving thousands of customers for over 35 years. Enghouse Interactive solutions enable customers to deliver winning customer experiences by transforming the contact center from a cost center into a powerful growth engine. Enghouse Interactive’s core values – Reliability and Choice – are key differentiators in the global marketplace. Reliability speaks to Enghouse Interactive’s reputation for consistently honoring its commitments to its customers, staff, partners, and investors. Choice is reflected in the unparalleled breadth of its CX portfolio, which enables customers to choose from a wide array of solutions, whether deployed on-premise, in the cloud, or on a hybrid platform. By leveraging a broad range of technologies and capabilities based on open standards, Enghouse Interactive simplifies the advanced integrations customers require. Respecting local regulatory requirements, and supporting any telephony technology, Enghouse Interactive ensures that its customers can be reached by their customers – anytime, anywhere, and via any channel.
Year Founded
1984
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
Suite 110 Phoenix, AZ 85027, US
Keywords
Cloud Contact CenterCTISelf Service / IVRSpeech ApplicationsCall RecordingQuality ManagementIntegration & OptimizatioOutbound Predictive DialingCall Accounting & BillingUnified Communications
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