KS
Kolleen Schrider
Ceo, Founder & Owner at J.Lodge
View Kolleen's Contact Info for Free. Sign Up and Get 50 Free Contacts Per Month.Get Started for Free
Work Experience
Ceo, Founder & Owner
Present
Company Details
201-500 Employees
J.Lodge first opened its doors in 1999 and has become the recognized leader in the science of contact center monitoring and analysis. Our company is dedicated to providing careers for Americans with disabilities, providing work at home opportunities throughout the United States. Our Quality Analysts are college educated, business experienced professionals who are ready to provide you with world class customer service. This employee model has been the backbone of our success and is what differentiates J.Lodge from both in-house and outsourced QA programs. Our company offers a unique blend of flexibility, professionalism and experience to our clients. Our model offers our customers a highly educated and experienced call center analyst at prices that rival offshore providers. Our employee model consists of individuals who: 1) Have an average of 4+ years of post secondary education 2) Have an average of 15+ years of Business Experience 3) Are Experienced and Trained in Your Industry 4) Are Dedicated Solely to your Account 5) Are Certified to Your Standards This expertise allows us to deliver an array of services that help you reduce costs and increase revenue while improving your customer retention in areas such as: - Remote Call Monitoring - Managed Voice Analytics - Compliance Monitoring & Control - Spanish Language Monitoring - Inbound and Outbound Calls - Chat and Email Monitoring - Customer Satisfaction Surveys - Quality Management - Virtual Team Management - Back Office Support
Year Founded
1999
Social Media
LinkedinFacebook
Industry
Information Services, Administrative & Specialty Services
HQ Location
9530 Marketplace Rd Fort Myers, Florida 33912, US
Keywords
Quality ManagementCall MonitoringVirtual Team ManagementSpeech AnalyticsCustomer Relations ManagementBack Office Support
Discover More About Cleveland Clinic

Find verified contacts of Kolleen Schrider in seconds from 700M people profiles. Start now!

No Credit Card Needed. By signing up, you understand and agree to Futern's Terms and Policy.