InfoCare is a provider of services for IT, telecom and electronic equipment in the Nordic market - in close partnership with market leaders, both among manufacturers, outsourcing companies and retailers – we offer efficient services suitable for geographical spread enterprises, the public sector as well as the consumer market. Facts • More than 1100 employees in the Nordics • More than 160 Nordic service points • More than 25 years of experience as an independent service provider We provide services within: Field Services: • Point of Sales (PoS) • Hardware Break & Fix (onsite and workshop) • Installation- and roll-out projects • IMAC (Installation, Move, Add, Change) Staffing Services: • Staffing (Managed and non-managed resources) - Payroll – InfoCare pays the resource! - Staff – InfoCare matches the resource! - Resource Management – InfoCare leads the resource! - Delivery Management – InfoCare runs the project! Installation Services: • Network installation, setup and configuration of: - Server Installations - primarily MS - DHCP / DNS - LAN (Local Area Network) WAN (Global) - TCP-IP - Routing/Switching - Security: VPN, Firewall • Technical Installations (electrical installations including 230V for network wiring, wiring closet, fiber connections etc.) • Audio video and IT-solutions • Digital Signage • Satellite dish installations Managed Services: • 1st and 2nd level helpdesk and end-user support • Remote Service • End User Lifecycle – EUL Logitic Services: • Warehousing and logistics • Administration of parts • Swap pool services • Certified data erasure and disposal of equipment