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Kevin Wilson
Chief Technology Officer at Intradiem
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Work Experience
Chief Technology Officer
Present
Company Details
201-500 Employees
At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real, long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time. Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation designed by humans, for humans.
Year Founded
1995
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Communications Software, Chromatography Software, Software, Other, Web-Based Software, Spreadsheet Software, Call Center Management Software, CAD Piping Software
HQ Location
2500 Dallas Hwy Ste 202, Dept #37049 Marietta, Georgia 30064, US
Keywords
Advanced Intraday AutomatioContact Center AutomatioReal-Time AutomatioAgent Development & PerformanceWFM AutomatioManager & Adherence AssistantContact Center Cost ReductioContact Center RPARobotic Process Automatioworkforce optimizatio
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