FIRST CENTER is a United States based provider of quality outsourcing contact solutions since 2007. FIRST CENTER was founded in 2007 as fully functioning Customer Service Center to provide more products and services for our clients. At FIRST CENTER, we understand your BRAND is everything. Great Customer Service not only creates a positive image of your company but builds loyalty and drives revenue. Our mission at FIRST CENTER is to provide call center outsourcing requirements that will drive QUALITY, PERFORMANCE AND PRODUCTIVITY of your business. Our Leadership Team is committed to delivering high quality, and high value services to your organization. Our vision has been to create the best in class customer interactions for our clients that promotes their brands and grows their revenue. FIRST CENTER provides state of the art call center solutions for customer support and service. FIRST CENTER understands that customer service can be a 24/7 function. We understand that your customers want flexible channels and times that they want to communicate regarding your products and services. FIRST CENTER partners directly with your staff to ensure that our representatives understand your “BRAND” and what it means to you and more importantly to your customers.. FIRST CENTER is an extension of your company and we work tirelessly to instill the values of your company and your brand. FIRST CENTER always strives for “First Call Resolution.” This is pinnacle of success in handling customers as it drives a great customer experience and keeps cost low. FIRST CENTER is dedicated to helping you reach out to your customers, professionally handle inquires and handle any issues immediately.