KF
Kelly Fritz
Director Of Customer Care at Fat Brain Toys
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Work Experience
Oct 2016 - Present · 8 years and 2 months
Director Of Customer Care
Jun 2022 - Present · 2 years and 6 months
Customer Care Specialist
Oct 2016 - May 2022 · 5 years and 7 months
The Fritz Household
Stay-At-Home Mom
Oct 2001 - Present · 23 years and 2 months
Company Details
51-200 Employees
Like many categories, the toy industry is comprised of companies big and small. Neither large nor small, we like to think of ourselves as "The Little Engine That Could". Begun as a literal garage start-up 14 years ago, Fat Brain Toys has boldly put itself "in front of the great heavy trains" in the toy industry, finding success by offering quality toys, innovative design, and what many customers have called "shocking" customer service. Our mission? To demonstrate to the American consumer that there is an "alternate universe" of toys available to them. With the decline of the local independent toy store, toy selection has become dramatically limited to only those products found on the shelves of the local big box retailer (think disposable-character-driven-plastic-violent-battery-operated toys). In contrast, Fat Brain Toys promotes design-centric toys and games that educate AND entertain. Fat Brain Toys is comprised of four distinct sales channels, each working in concert to bring back better toys & games to the American household. - Online Retail - Brick & Mortar Retail - Direct Mail Catalog - Wholesale But more than anything, we are still a small, family owned and operated business that takes great pride in our ability to offer exceptional service to each and every customer. We appreciate your interest in Fat Brain Toys!
Year Founded
2002
Social Media
LinkedinFacebookTwitterInstagram
Industry
Retail
HQ Location
1405 N. 205th St Elkhorn, NE 68022, US
Keywords
Toy Storesspecialty toyseducational toysecommercetoy developmentFamily-owned & operatedVegetarian friendlyUnited States Manufacturer
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