Helion Market Research is one of the world's leading Mystery Shopping agencies, with a focus on Customer Experience Measurement, Sales Channel Measurement, Sales Channel Effectiveness & Business Intelligence. With a 400.000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions.
A broad range of tailored & insightful research solutions have helped already hundreds of clients across different industries achieving a higher customer experience, sales and trade-marketing performance.
We use the methodology of Mystery Shopping & Auditing to measure your branded tochpoints, be it Sales, Trade-Marketing or Customer Experience focused.
We are a recognized leader in our domain, with more than 15 years of experience. Consulted by leading brands, Market Research & Consulting agencies for our experience.
Helion performs multi-country mystery shopping programs and retail audits across different industries:
- Automotive
- Technology
- Financial Services
- Consumer Goods
- Retail
- Health & Personal Care
- Fashion & Lifestyle
- Travel & Hospitality